Companies today are looking for solutions that are simple, fast and effective to modernise their tools and ways of working.

At Enuaj, I help organisations transform their processes, streamline document management and accelerate their digital projects.

My approach:

Based in Marseille, I work both locally and remotely on high-impact projects.

Each assignment starts with a rapid assessment to identify your priorities, followed by tailored support.

My objective :

To make your tools more useful, your teams more autonomous, and your projects clearer.

In practical terms:

  • I design and lead digital transformation projects for SMEs, mid-sized companies and large organisations.
  • I support teams through change so that technology genuinely improves performance.
  • I integrate AI and automation solutions where they deliver measurable gains in time and reliability.

Areas of expertise:

Digital transformation • Document governance • AI automation • Change management • Integration of collaborative tools

(Banking, logistics, transport, energy, telecommunications, etc.)

EXPERIENCE

2018 - Present

ENUAJ

Founder and President of Enuaj / Consultant

For a global leader in maritime transport:

  • Transition management for a team of developers: introduction of Scrum, Kanban and monitoring of projects based on SAP IDM technology

  • Project management for the deployment of a digitisation of document processes (contracts, invoices): OpenText xECM.

2011-2018

Altice/SFR :

Head of application development

  • Supervision of developers, project managers and architects under the Scrum methodology.

  • Group-wide rollout of the knowledge management solution: SIGMA based on XpertRule technology.

  • Management of subcontracting activities: negotiation and implementation of a shared services centre contract, preparation for the outsourcing of sub-service-centre activities.

  • Management of business application development projects: drafting and monitoring specifications, timelines and project budgets.

2007 - 2011

SFR - Customer Service

Implementation and management of technical solutions

  • Deployment of Agile Scrum and Kanban methods.
  • Management of business application development projects.

  • Team supervision and support through change across several teams.

  • Management of subcontracting activities: budgeting and supplier selection.

EDUCATION

2018

EM-Lyon

Certificate in Digital Transformation of Organisations

  • Knowing how to lead deep corporate culture change, breaking down silos and creating a cross-functional, collective dynamic.

  • Developing transferable skills that can be applied across organisations.

1998

Université de la Méditerranée

Postgraduate Diploma in Networks

1997

Edinburgh NAPIER University

Bachelor of Engineering in Telecommunications

SKILLS

Strategy and methodology (ITIL certified) 89%
Change management 77%
Client relationship management 85%
Project management (ESI-INT) 95%
IT service management 96%

Contact

Earlier Experience

Before 2007…..

SFR - IT Services

Implementation and management of technical solutions

• Team supervision and support through organisational change (ITIL rollout, etc.)

• Management of subcontracting activities: budgeting and preparation of calls for tender

• Management of business application projects: delivery of the SAGA service platform, creation of the OSCAR cross-site incident monitoring tool, adaptation of the eRDV appointment booking tool

Neuf Cegetel

IT Manager​

• Supervision of technical teams

• Management of technical projects: creation of the ODIN monitoring tool to measure customer impact for generic incidents, delivery of an IVR tool at the call centre aimed at reducing average handling time for support calls

• Support for teams through the change linked to the internal HelpDesk offshoring programme

AOL

Implementation and management of IT technical solutions

• Supervision of technical teams

• Creation of an internal HelpDesk dedicated to local support

• Project management: migration from Novell to Microsoft Active Directory, outsourcing of local desktop support

• Management of desktop and server environments (implementation of inventory, asset management and monitoring tools)

• Support through change: site disposal, outsourcing, acquisition by Neuf Cegetel in 2006

IBM (Via an IT services company)

Microsoft Windows Server Expert

• Preparation for the outsourcing transition of the Rexel account

Hewlett Packard Conseil

Microsoft Solutions Consultant

• Security upgrades on a secure platform (Banque de France), implementation of a Microsoft Exchange cluster (Société Générale), validation of Microsoft desktop migration procedures (Nestlé Europe)

Amadeus (via an IT services company)

Windows Server Administrator

• Management of 110 NT servers, implementation of MS-SNA platforms, deployment of Norton Antivirus

DATAR (New York)

IT Manager​

• Server security, user training and support, administration of servers and workstations