Digital transformations rarely fail because of a lack of activity.
They drift when priorities, arbitration, governance and adoption no longer move at the same pace.
At Enuaj, I help organizations regain a clear and governable transformation path.
My approach:
Every assignment starts with a clarification of the stakes, constraints and decisions to be made.
My role is to make transformation clearer, more governable and better aligned between business teams, IT, sponsors and field teams.
I work from operational reality: making trade-offs visible, structuring governance and securing execution through to adoption.
In practice, I help make transformations more governable: project portfolio structuring, decision-oriented reporting, preparation of steering committees and arbitration points, risk and dependency tracking, and alignment between project delivery, adoption and expected business outcomes.
Areas of expertise:
Digital transformation • Document governance • AI automation • Change management • Integration of collaborative tools
(Banking, logistics, transport, energy, telecommunications, etc.)
EXPERIENCE
2018 - Present
ENUAJ
Founder of Enuaj / Digital Transformation Consultant
For a global leader in maritime transport:
- Structuring and steering digital transformation initiatives: business needs clarification, business/IT coordination, roadmap framing and dependency tracking.
- Governance and arbitration support: preparation of steering committees, reporting, decision points and stakeholder alignment.
- Project portfolio management: portfolio visibility, risk tracking, dependency management and decision-oriented reporting.
- Deployment of ECM / OpenText xECM solutions for document process digitisation: contracts, invoices and business workflows.
- Transition management for a development team: introduction of Scrum / Kanban practices on SAP IDM technology.
2011-2018
Altice/SFR :
Head of application development
Supervision of developers, project managers and architects under the Scrum methodology.
Group-wide rollout of the knowledge management solution: SIGMA based on XpertRule technology.
Management of subcontracting activities: negotiation and implementation of a shared services centre contract, preparation for the outsourcing of sub-service-centre activities.
Management of business application development projects: drafting and monitoring specifications, timelines and project budgets.
2007 - 2011
SFR - Customer Service
Implementation and management of technical solutions
- Deployment of Agile Scrum and Kanban methods.
Management of business application development projects.
Team supervision and support through change across several teams.
Management of subcontracting activities: budgeting and supplier selection.
EDUCATION
2018
EM-Lyon
Certificate in Digital Transformation of Organisations
Knowing how to lead deep corporate culture change, breaking down silos and creating a cross-functional, collective dynamic.
Developing transferable skills that can be applied across organisations.
1998
Université de la Méditerranée
Postgraduate Diploma in Networks
1997
Edinburgh NAPIER University
Bachelor of Engineering in Telecommunications
SKILLS
Contact
- enuaj.com
- fabrice.leroy@enuaj.com
- +33 (0)6.22.19.35.45
Earlier Experience
Before 2007…..
SFR - IT Services
Implementation and management of technical solutions
• Team supervision and support through organisational change (ITIL rollout, etc.)
• Management of subcontracting activities: budgeting and preparation of calls for tender
• Management of business application projects: delivery of the SAGA service platform, creation of the OSCAR cross-site incident monitoring tool, adaptation of the eRDV appointment booking tool
Neuf Cegetel
IT Manager
• Supervision of technical teams
• Management of technical projects: creation of the ODIN monitoring tool to measure customer impact for generic incidents, delivery of an IVR tool at the call centre aimed at reducing average handling time for support calls
• Support for teams through the change linked to the internal HelpDesk offshoring programme
AOL
Implementation and management of IT technical solutions
• Supervision of technical teams
• Creation of an internal HelpDesk dedicated to local support
• Project management: migration from Novell to Microsoft Active Directory, outsourcing of local desktop support
• Management of desktop and server environments (implementation of inventory, asset management and monitoring tools)
• Support through change: site disposal, outsourcing, acquisition by Neuf Cegetel in 2006
IBM (Via an IT services company)
Microsoft Windows Server Expert
• Preparation for the outsourcing transition of the Rexel account
Hewlett Packard Conseil
Microsoft Solutions Consultant
• Security upgrades on a secure platform (Banque de France), implementation of a Microsoft Exchange cluster (Société Générale), validation of Microsoft desktop migration procedures (Nestlé Europe)
Amadeus (via an IT services company)
Windows Server Administrator
• Management of 110 NT servers, implementation of MS-SNA platforms, deployment of Norton Antivirus
DATAR (New York)
IT Manager
• Server security, user training and support, administration of servers and workstations